Hiring a roofing contractor is an important first step when you’re planning to do any roofing project. For many, it’s actually trickier than the project because you have to account for several things. After all, the expertise and skill of your contractor determines whether your project will succeed.
In this post, Jeff Woods Construction explains the importance of reading client reviews about your choice of contractor.
Digital Word of Mouth
Online reviews for roofing companies are essentially the modern-day version of word of mouth. You typically don’t have time to interview people in your neighborhood to learn the performance of your prospective contractor. Additionally, these reviews preserve a time when the experience was still fresh. Ask a neighbor and fellow homeowners, and you might not yield accurate testimonials, especially if the project they had done was 5 or 10 years ago.
Reviews Go Both Ways
Not all client reviews are positive; in fact, most people use it as a way to call out poor services. The advantage of digital testimonials is that the response goes both ways. A contractor can respond to the negative reviews and clear the misinformation, address issues or even lay down the truth behind the supposed event described in the testimonial.
What Our Reviews Say About Us
As a premier roofer in Kingston and Sparta, we’re proud to have an impressive track record of success and good testimonials from our previous clients. Check out what Rose Solen had to say about us after helping her with her roofing project:
“A few weeks ago, Eric and his crew did roof work for me – just wanted to let you know how pleased I am with their work. Eric went above & beyond – explained everything to me with patience, kindness and humor. His crew also impressed me. They worked non-stop (except a very short lunch) and didn’t leave debris in the yard. I am a senior and have had a few bad experiences over the years, but this was not one of them. The people in the office were also a pleasure to deal with. Thank you all, and if the need ever arises, I won’t hesitate to call.”
Call us at (931) 787-9107 for more information on our products and services. We are a local roofing contractor serving homeowners in Kingston and Sparta, TN, as well as other parts of Tennessee.